Privacy Policy

Effective Date: May 9, 2026

Professional Car Detailing Ltd. ("we," "us," "our") operates professionalcardetail.com and quote.professionalcardetail.com. This Privacy Policy describes what information we collect, how we use it, and your rights regarding your information.

Information We Collect

• Information you provide on our quote form: full name, phone number, email (optional), vehicle make/model/condition, service requested, and any free-text notes or photos you submit.
• Communications you have with us: SMS conversations, emails, and phone calls, retained for service and quality purposes.
• Limited site analytics: page views and referral source via standard web analytics. No third-party advertising trackers.

How We Use Your Information

• To respond to your quote request and coordinate scheduling.
• To follow up on inquiries via SMS, email, or phone.
• To maintain customer service records.
• To comply with legal obligations (tax, accounting, regulatory).

Sharing

We do not sell your information. We share information only with:

• Twilio, our SMS service provider, to deliver text messages.
• Square, our scheduling and payment processor, when you book a service.
• Service contractors (e.g., for paint protection film or paintless dent removal) only when you request a service that requires their involvement.
• Authorities when required by law.

We do not share your information for marketing purposes with any third party.

Retention

We retain customer records for as long as needed to provide service, resolve disputes, and comply with our legal obligations.

Your Rights

• Access, correction, or deletion of your data: email us at [email protected].
• Opt out of SMS: reply STOP to any text from (516) 759-4833. STOP is processed automatically; we will send no further messages.
• California residents have additional rights under CCPA; submit requests via the email above.

Children

This site is not directed to children under 13. We do not knowingly collect information from children under 13.

Updates

We may update this policy. The Effective Date above will reflect the latest revision.

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